GBG global rebrand

Modernising and unifying four identity verification brands into one global system

Modernising and unifying four identity verification brands into one global system

Modernising and unifying four identity verification brands into one global system

Role

Head of Design

Company

GBG

Focus

Brand system, digital, product

Impact

Consolidated four legacy brands into a single, coherent global identity

10% reduction in website bounce rate following the rebrand

8% uplift in demo sign-ups

Challenge

Years of acquisition had left GBG with four separate identity verification brands, each with its own look, language, and systems. This created confusion in the market, slowed internal delivery, and made it difficult for teams to present a clear, unified story to customers. The challenge was not just visual consistency, but aligning teams, products, and platforms around a shared identity at scale.

Solution

I led a full in-house global rebrand to unify the portfolio under a single GBG master brand. The approach focused on clarity, flexibility, and longevity — creating a brand system that could work consistently across product interfaces, marketing campaigns, and digital experiences, while remaining adaptable to future growth.

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Execution

The work included the development of a new visual identity, a flexible digital design system, and application across key brand touchpoints. This covered the global website, product interfaces, sales and marketing materials, and internal communications, ensuring consistency across customer and employee experiences.

Contribution

  • Led and directed the in-house design team throughout the programme

  • Defined the new brand system and visual direction

  • Partnered closely with marketing, product, and executive stakeholders

  • Oversaw rollout across digital, product, sales, and internal communications

  • Ensured adoption across regions and teams through clear guidance and governance

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Outcome

The rebrand gave GBG a clear, modern identity that better reflected the scale and maturity of the business. Internally, teams were able to work faster and more consistently from a shared system. Externally, the brand became easier to understand, trust, and engage with across markets.

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